Shipping Policy

Last updated: August 25, 2026

Thank you for shopping with ATHAR CART. We aim to process and deliver your orders as efficiently as possible.

1. Shipping Availability

We currently ship to addresses that are serviceable by our available courier and logistics partners.

Shipping availability may vary depending on the product and delivery location.

If a particular location is not serviceable, we will inform the customer where reasonably possible.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high order volume, promotions, holidays, or other unforeseen circumstances, processing may take longer.

3. Delivery Time

After an order has been processed and dispatched, estimated delivery is generally:

India: approximately 5–10 business days

Delivery times are estimates and are not guaranteed.

Actual delivery time may vary depending on the destination, courier availability, weather, public holidays, operational delays, and other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

From time to time, ATHAR CART may offer free shipping or promotional shipping rates.

Any applicable shipping offer will be displayed on the website or during checkout.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through the email address, phone number, or other contact information provided during checkout.

Tracking information may take some time to become active after the shipment has been dispatched.

6. Delivery Delays

Although we work with logistics partners to deliver orders on time, delays can sometimes occur due to circumstances outside our control, including:

• Weather conditions

• Public holidays

• Courier delays

• Incorrect or incomplete address information

• High shipping volumes

• Natural disasters

• Transportation disruptions

• Government or regulatory restrictions

• Other unforeseen circumstances

ATHAR CART cannot guarantee delivery on a specific date unless explicitly stated at checkout.

7. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order cannot be delivered because of an incorrect, incomplete, or outdated address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

8. Failed Delivery

If a courier attempts delivery and the order cannot be delivered because the recipient is unavailable, the address is incorrect, or the recipient refuses the delivery, the courier may make additional delivery attempts or return the package to the sender.

If the package is returned because of information or actions attributable to the customer, additional shipping charges may apply for reshipment.

9. Damaged Packages

If your package appears visibly damaged when delivered, please take photographs or video of the package and product before disposing of any packaging materials.

If the product inside is damaged, contact ATHAR CART within 7 days of delivery with:

• Order number

• Photographs of the package

• Photographs/videos of the damaged product

• A description of the issue

We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Missing or Incorrect Items

If you receive an incorrect item or an item is missing from your order, contact us within 7 days of delivery.

Please provide your order number and photographs/videos where applicable so that we can investigate the issue.

11. Multiple Products in One Order

If an order contains multiple products, the products may be shipped separately depending on product availability, warehouse location, or logistics arrangements.

You may therefore receive multiple packages for a single order.

12. International Shipping

At present, our standard shipping policy is primarily intended for deliveries within India.

If international shipping is offered for a particular product or destination, applicable shipping costs, delivery estimates, customs duties, taxes, or other charges may vary and will be communicated where applicable.

Customers are responsible for any customs duties, import taxes, or other charges that may legally apply to international shipments.

13. Contact Us

If you have questions regarding shipping or your order, please contact ATHAR CART through the contact details provided on our website.

ATHAR CART
Email: atharcart2026@gmail.com
Phone: 7681998733
Business Address: 

ATHAR CART reserves the right to update this Shipping Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.